TRUSTWORTHY sALESFORCE CONSULTANCY for ESTABLISHED AND Growing Businesses

THE RIGHT SALESFORCE CONSULTANCY FOR YOUR BUSINESS

Unique Solutions for your industry

Tailored Solutions for Your Unique Needs: We are a Salesforce Consultancy that works closely with you to understand your specific business requirements and develop tailored solutions, no matter your industry.
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About us

Empowering businesses through expert consultancy solutions

Driven by principles of fast delivery and high-quality service, we are passionate about delivering top Salesforce Customer 360 Solutions and enhancing our customers' business operations through the power of Salesforce technology. At Blue Cloud, we understand that effective CRM is vital in today's market. Our tailored Salesforce Services help clients strengthen customer relationships and achieve business goals, from Salesforce consultation to implementation and ongoing support.
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All in One Salesforce Services

Sales Cloud
  • Blue Cloud provides Salesforce Sales Cloud Consultant Services, allowing you to fully customize the large Salesforce CRM platform to meet your specific company requirements and help you to achieve your business goals.

  • Custom Solution per Requirement
  • Lead Management
  • Process Automation
CPQ
  • Salesforce CPQ (Configure, Price, Quote) services provided by Blue Cloud, designed to help businesses automate and streamline the process of generating accurate quotes for complex and customisable products or services. It simplifies pricing configurations and ensures quick, error-free quotes, driving efficiency in the sales cycle.

  • Automated and Streamlined Quoting
  • Accurate Pricing and Discounts
  • Seamless Integration with Salesforce
Certinia ERP Cloud
  • With the only customer-centric ERP, Certinia (formally FinancialForce) helps businesses streamline, simplify, and automate financial operations on the Salesforce Platform. Built on the Salesforce Platform, Certinia automatically gives you and your team a complete, customer-centric view of your business. Rapidly translate demand into new revenue models, run more predictable business operations, and increase customer lifetime value.
Service Cloud
  • Salesforce Service Cloud consultant services are provided by Blue Cloud, allowing you to fully customise the big Salesforce CRM platform to match your individual corporate requirements and help you reach your business goals.

  • Improved Productivity
  • Enhancement in Customer Engagement
  • Data Security
  • Increase Revenue
Health Cloud
  • Blue Cloud provides expert counsel, assistance, and effective solutions to organisations that are having challenges that cannot be resolved in-house.

  • Better Care for Patient Relationships
  • Improved R&D and Innovations
  • Improved Customer Services
Certinia PSA
  • CRM transformed how companies do business. But CRM is only part of the picture. When all your apps are built on the #1 customer success platform, your teams are more nimble, your services are better, and you remove the cost of synchronising transactions.

  • With Salesforce CRM and Certinia PSA (formerly FinancialForce PSA) on the same platform, opportunities instantly translate into service engagements. Empower sales teams with real-time insights about project statuses, resource availability, and more. Connect sales and services, and everybody wins.
Marketing Cloud
  • Salesforce Marketing Cloud is a digital marketing platform that automates marketing across email, social media, mobile apps, SMS, websites, and more. Organisations invest in Salesforce Marketing Cloud (SFMC) to combine all marketing channels in one place. Ultimately, marketers are able to send personalised messages, through the right channel, at the right time, to the right customers.

  • Email marketing
  • Content creation
  • Mobile push notifications
  • Social media marketing
  • Campaign automation
  • Data management/ETL activities
  • Online advertising
Experience Cloud
  • With our Salesforce expertise, we assist you in maximising the endless possibilities of the #1 CRM. We understand your complicated challenges and create innovative solutions at scale to help you overcome any obstacles to success.

  • Experience Cloud Assistance
  • Personalized by Connecting Data
  • Security and Transparency
  • Track Order Status
Certinia SCM
  • Streamline and simplify your order-to-fulfillment processes on the Salesforce Platform.

  • With Certinia Order & Inventory Management (OPI) businesses can optimize and leverage inventory data during the entire fulfillment processes. Flexible pricing structures and views into upsell opportunities enable businesses to improve profits and customer satisfaction.
Conga Document Creation & E-Signature

Optimise key touchpoints for a seamless end-to-end user experience.

  • From proposals and quotes to contracts and renewals—and everything in between—automatically create documents with a single click using Conga Composer. Send accurate, consistent communications directly populated with your data to elevate your brand and delight your customers.

  • Quickly secure the electronic signatures you need with Conga Sign. Whether you’re sending out NDAs during the proposal process, closing in on contract negotiations, fulfilling product and service obligations, or renewing future agreements know you have compliance and security in place to instantly get the signatures you need.

Our Expertise

Implementation
Get a new reliable and modern solution designed according to the roadmap tailored to your business processes and challenges. We use LWC, Salesforce Apex® , Lightning Platform®, and more.
Integration
Get a single source of truth by integrating with Salesforce. We will match you with the best integration solution based on your processes, scope of work, data, cost and implementation timeframe.
Data Management
Ensuring data cleanliness and completeness. Our team can clean your data and develop strategies to maintain its integrity.
Administration
We perform a wide range of maintenance, support and administration upon your request. We can set up and manage customer and partner communities, the approval process, configure user access rights, create reports, and more.
Training/Support
We will come to the rescue in your planned and emergency situations to deal with critical issues quickly and successfully. Offering both training & guidance to allow you be self-sufficient moving forwards.
Data Migration
We can migrate all valuable data from any third-party system to the Salesforce system in order to make Salesforce a single source of truth.
Automation
We will provide you with tailored solutions and advise on how to achieve better results in a shorter period of time by automating processes and routine things that help you focus on the essentials.
Optimisation
Rest assured that your Salesforce system works correctly and delivers maximum value. We can audit your Org and provide recommendations on how to improve & optimise business processes allowing you to focus on your customers.
Application Development
We can build products for you on the Salesforce platform. We will create a unique app that is not included with Salesforce.
Outsourcing
We can provide you with a fully outsourced solution providing support, development and maintenance/management of your Salesforce platform on a monthly basis, without the need to have in-house specialists. Take the headache away from recruitment & head count and allow us to manage your platform for you completely.
Use case / 01

Implementing Bespoke Business Processes from Lead through to Ledger

We partnered with a growing global pharmaceutical brand to create a bespoke operations platform that encompasses everything from Lead through to Ledger. Utilising the Salesforce platform as well as Certinia products to provide a completely bespoke, fully optimised business solution that covers every aspect of the business, including Order Intake, CPQ, Project Management, Revenue Recognition, Time Recording & Financial Invoicing/Transactional management.
Use case / 02

Optimising Professional Services Administration & Time Recording

A national retail chain turned to us for Professional Services optimisation. We built a bespoke Lightning app that streamlined and automated time recording, leave requests and payroll processes, reducing operational costs by 30%, allowing the client to focus on expanding their business.
Reviews

What our clients are saying

  • Exceptional service and results!
    We've been working with Blue Cloud for over a year, and their team has been incredible at handling our support requirements. Having no internal Salesforce expertise was not ideal, but with Blue Cloud's support this is no longer a problem. Response times are amazing and our end users feel supported and empowered on a platform that is becoming more and more familiar.
    Sarah L.
    E-commerce Business Owner
  • Reliable and efficient outsourcing partner
    Blue Cloud took over our back-office operations, and it has been a game-changer. They've significantly reduced our operational costs and allowed us to focus on growth. Their attention to detail and professionalism are unmatched.
    Mark T.
    Retail Chain CEO
  • Boosted our sales by 20%
    Asking Blue Cloud to help implement Salesforce Marketing Cloud and improve our lead generation was one of the best decisions we've made. Their dedication and expertise helped ensure a smooth, successful implementation along with recommendations on automated campaigns which helped generate highly qualified leads, and see a 20% increase in conversions within the first quarter.
    Emily R.
    Marketing Director

Empower your business with expert outsourcing/consultancy services

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